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Current Transmission Issues On The Sunshine Coast

If you are having reception problems  DO NOT RETUNE YOUR TV. Tuning the TV when there is a transmission problem will cause your channels to be wiped  or tune in to an incorrect transmitter.  If you no longer have the correct channels set you will not be aware when the reception is finally restored. 

Many people on the Sunshine Coast  need to manually tune their TV due to the multiple transmitters in the area. Check out our page on Manual Tuning. If you have any problems manually tuning your TV please contact our office on 54791999 and we can send one of our skilled technicians to help. Our best advice though – DO NOT RETUNE YOUR TV. 

Check our Current Fault Log to see if there are Transmitter issues affecting your area.

CURRENT FAULT LOG:

There is no current issues

See below for previous transmission issues

For further information, check the Hepburn Tropo Index. This will show the activity of atmospheric interference (Tropospheric Ducting).  If you see any colour in our general area then there is a high probability of breakup or loss of TV signal. These Atmospheric interference’s will rectify in time. However if your reception does not recover then you may have other issues. Please feel free to contact our office on 54791999 to discuss your issues should they not be related to the below faults.

For those who are technically minded, a further explanation of the Tropospheric Ducting effect can be found in the Wikipedia article.

FAULT LOG:

 

Fault Reported:  7th  April 2019  to 12th April 2019 – Point Arkwright / Peregian Transmitter is losing signal, affecting all channels due to a software glitch. We were advised it may be a few days until it is fixed.  DO NOT RETUNE YOUR TV – The problem will fix itself.

Resolution: 12 th April 2019 – We have been advise by WIN TV the problem has been fix

Fault Reported:  13th March 2019 – Point Arkwright / Peregian Transmitter is losing signal, affecting all channels . DO NOT RETUNE YOUR TV – The problem is atmosphere interference. The problem will fix itself.

Resolution:  It seems that signal has come good approx. 11 AM

Fault Reported:  12th March 2019 – Point Arkwright / Peregian Transmitter is losing signal, affecting all channels . DO NOT RETUNE YOUR TV – The problem is atmosphere interference. The problem will fix itself.

Resolution:  By 3pm the reception has stabilised and pictures are back to normal. If you are still having problems give us call as there may be issues with your antenna system.

Fault Reported:  12th March 2019 – Bald Knob Transmitter – can affect all channels. Causing  breakup of the picture or giving no signal issues. This is the primary  repeater for all the other repeaters on the coast. So we can see a flow on effect which can cause problems anywhere on the coast. The problem is atmosphere interference and  will fix itself.     DO NOT RETUNE YOUR TV 

Resolution:  By 3pm the reception has stabilised and pictures are back to normal.


Fault Reported:  13th Feb 2019 – Point Arkwright Transmitter is losing signal, affecting all channels . DO NOT RETUNE YOUR TV – The problem is atmosphere interference. The problem will fix itself.

Fault Reported:  11th Feb 2019 – Dulong (Nambour) Transmitter – affecting all channels. Causing  breakup of the picture or shows no signal, usually around 7:30 AM and can last up to about an hour or so.  We have received complaints from our customers that this is occurring at other times but we are waiting for confirmation if the problem is a transmission issue.

Fault Reported:  6th Feb 2019 – Dulong (Nambour) Transmitter – The local WIN 10 or 80’s channels are  breaking up or showing no signal

Resolution:  6th Feb 2019 Reception is normal at 5pm  


 

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We will usually reply to your inquiries within one business day. If you have not heard from us, please try sending it to info@sunshineantenna.com.au or call us direct on the number above.