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Shop 5/25 Fishermans Road, Maroochydore

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Current Transmission Issues On The Sunshine Coast

If you are having reception problems  DO NOT RETUNE YOUR TV – Check our Current Fault Log to see if there are Transmitter issues affecting your area.

For further information, check the Hepburn Tropo Index. This will show the activity of atmospheric interference (Tropospheric Ducting).  If you see any colour in our general area then there is a high probability of breakup or loss of TV signal. These Atmospheric interference’s will rectify in time. However if your reception does not recover then you may have other issues. Please feel free to contact our office on 54791999 to discuss your issues should they not be related to the below faults.

For those who are technically minded, a further explanation of the Tropospheric Ducting effect can be found in the Wikipedia article.

CURRENT FAULT LOG:

Fault Reported:  13th Feb 2019 – Point Arkwright transmitter is losing signal, affecting all channels . DO NOT RETUNE YOUR TV – The problem is atmosphere interference. The problem will fix itself.

Fault Reported:  11th Feb 2019 – Dulong (Nambour) Transmitter – affecting all channels. Causing  breakup of the picture or shows no signal, usually around 7:30 AM and can last up to about an hour or so.  We have received complaints from our customers that this is occurring at other times but we are waiting for confirmation if the problem is a transmission issue.

See below for previous transmission issues

FAULT LOG:

Fault Reported:  13th Feb 2019 – Point Arkwright Transmitter is losing signal, affecting all channels . DO NOT RETUNE YOUR TV – The problem is atmosphere interference. The problem will fix itself.

Fault Reported:  11th Feb 2019 – Dulong (Nambour) Transmitter – affecting all channels. Causing  breakup of the picture or shows no signal, usually around 7:30 AM and can last up to about an hour or so.  We have received complaints from our customers that this is occurring at other times but we are waiting for confirmation if the problem is a transmission issue.


 

Fault Reported:  6th Feb 2019 – Dulong (Nambour) Transmitter – The local WIN 10 or 80’s channels are  breaking up or showing no signal

Resolution:  6th Feb 2019 Reception is normal at 5pm  


 

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We will usually reply to your inquiries within one business day. If you have not heard from us, please try sending it to info@sunshineantenna.com.au or call us direct on the number above.