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Sunshine Antenna Service Newsletter November 2023

Here’s the full version of our November newsletter

Technology – What to do when it slows down.

We’ve all been in that situation where nothing is working quite like it should be. That app on your phone was working fine last week but now it’s slow and clunky and just won’t respond.
WHY??
Most of us have several app’s loaded onto our phones that we use regularly, sometimes daily, and most of the time they work just fine. Then all of a sudden they don’t.
We call Tech Support and after pressing this button and performing that set of commands and standing on one foot while humming the national anthem, we finally end up being told to turn the phone off and back on again. It can be very frustrating. But WHY does that happen?
Sometimes it’s simply because we have too many programs open in the back ground which are still taking up operating space on the phone without our knowledge.
One of the ways we can avoid slow downs and bugs in our apps is to regular close all our apps. This will mean the next time you need to use that app you will need to open it again, which will occasionally prompt a much needed upgrade meaning your app will stay current and operating properly.
Now I know some of you are saying that you would prefer to avoid upgrades, they aren’t always the best idea, and while this may sometimes be true, shutting down apps doesn’t always automatically mean upgrading, it will simply prompt you to download the upgrade – you can always choose no, but make sure you understand what the upgrade is doing for your app before you choose no.

HELPFUL TIPS:

1. Regularly shut all open applications on your phone or smart device (Android users will find this easier than Apple users)

2. Occasionally perform a shut down & restart of your phone or smart device, especially if you are using it to control other devices

3. Before calling Tech Support, close the app and restart your device. You may just need an app update.

Are you a sports fan?

THE CRICKET IS THIS MONTH

November 15th & 16th will see the Semi-Finals of the Cricket World Cup with the Final broadcast via the Nine Network on the 19th November 2023
I think we can all agree that sport is a big thing in Australia. Whether you are into AFL, Rugby, Cricket, Netball or Motor Sports, we all get really annoyed when we sit down to watch the final and find the TV playing up!

You’ve just made your snacks, cracked a cold one and made yourself comfy in your favourite chair. You turn the TV on and the picture is breaking up and unwatchable. You think “Well, I’ll just live stream it” so you head over to Kayo or the Free to Air live streaming channel only to find that the internet is slow and clunky because everyone else in the neighbourhood is also streaming on 4G.
Something you can do to save this from happening is check your TV reception in the weeks leading up to the big match just to make sure that there aren’t any issues with that channel before it’s too late to get someone out to fix it.

We are available Monday to Friday 8:30am to 4pm to take your call on 54791999 and we can organise one of our very helpful & qualified Technicians to come and fix any issues for you.

Christmas closures

Just a quick heads up that the office will be closed Friday 22nd at 4pm and reopen Tuesday 2nd Jan at 9am. Our office will be open half days on the 27th, 28th & 29th December just in case you need us during the Christmas break.

Until next time, keep smiling.
Mandy and the Sunshine Antenna Service Team

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